SERVICES

ENTERPRISE IT SERVICES

In this scope, our offering includes but not limited to;

LAN & WAN Networks, Fiber-optic Networks, Access Control & Bio-metrics, IT Support, Managed Services, Software Licensing etc.

Managed IT services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure.

Our managed services includes:

Infrastructure deployment: Managing the logistics of large scale technology or desktop deployments can be burdensome and expensive. Autoskada Technologies’ provide you with a centrally managed installation and deployment project, leveraging experienced technicians, proven best practices and technology-assisted processes executed in a controlled environment. The result is a successful & well managed deployment, which meets our clients requirements and adds value to the organizations work flow

IT support: We offer flexible, comprehensive and affordable support and maintenance solutions. We provide cost effective alternatives to expensive new hires, supplementing your existing staff or provide complete IT coverage.

  • Data Protection, Backup & Disaster Recovery
  • Email / remote access / internet connectivity
  • Procurement
  • PC & Server service packs, patches and fixes
  • Network configuration
  • Server & workstation roll outs
  • System and network upgrades
  • Reactive maintenance – troubleshoot IT issues on an adhoc basis
  • Proactive maintenance measures – define,implement and monitor the network

Service Options

Our services are structured to suit various client’s environment, network structures, client’s budget and needs. We provide experienced engineers and administrators to meet these needs. Our managed support service covers:

  • Part-time or Full-time engineer/administrator On-site
  • Data Protection, Backup & Disaster Recovery
  • Email / remote access / internet connectivity
  • Domain Management
  • Hardware Installations
  • PC & Server service packs, patches and fixes
  • Network configuration and maintenance
  • System and network upgrades
  • Reactive maintenance and Proactive maintenance

Options available:

  • On call onsite engineer/administrator – (Charged per visit)
  • Full Time Onsite engineer/administrator Mon to Fri – (Retainer Fees apply)
  • Part-time Onsite engineer/administrator (One or two days a week)- (Retainer Fees apply)
  • Phone and Email Support (Retainer Fees apply)
  • Part-time Onsite Engineer plus On call Service – (Retainer Fees and Visit Charges apply)
  • Structured cabling (Voice & Data)
  • Power cabling
  • WAN deployment
  • LAN
  • Fiber Networks
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As partners to some of the foremost software OEMs we provide clients with volume and single licensing service for different packages. We are also adept in assisting companies migrate from existing platforms to other platforms seamlessly. e.g. When migrating your organization mailing system from a web-mail based system to Microsoft Exchange, we provide the client end to end support from auditing the existing system, procuring the required licenses and them moving the email boxes and its contents to the new platform professionally and securely.

Some of the OEMs we provide licenses for are listed below:

  • Microsoft
  • Cisco
  • Green Bow
  • Kaspersky